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Frequently Asked Questions


General

What is Contents.com?

Contents.com is a Generative AI platform designed to help companies to create content for marketing purposes.

Is Contents.com free?

Contents.com can be tried for free for a limited time and no payment information is required.

Which languages does Contents.com support?

Contents.com supports 25+ languages. Six of them, English, Spanish, French, German, Italian, and Brazilian Portuguese, are premium since we’ve used native datasets to train the AI models. For premium languages there are no additional costs.

Which features offers Contents.com?

Contents.com helps companies to generate different types of content. SEO blog articles, advertising copy, e-commerce product descriptions, social media captions, AI images, translations, and much more.

Is content generated with Contents.com plagiarism-free?

Yes, Contents.com always generates original and brand-new content.


Our products

Industry Trends
What is Industry Trends?

Industry Trends is ideal to discover the most sought-after topics of your industry.

Which languages does Industry Trends support?

Industry Trends currently supports our premium languages only: English, Spanish, French, German, Italian, and Brazilian Portuguese.

How can I use Industry Trends?

Industry Trends is free of charge in the intermediate and advanced plans. In the basic plan, instead, it can be used with the AI credits included in your subscription.

AI Chat
What is AI Chat?

AI Chat is a conversational AI model like ChatGPT.

Which languages does AI Chat support?

AI Chat currently supports our premium languages: English, Spanish, French, German, Italian, and Brazilian Portuguese.

Which types of content can I generate with AI Chat?

Whatever comes to your mind, AI Chat is a conversational model and can answer any question (keep in mind that we’ve adopted a very rigid filter for toxic content).

How can I use AI Chat?

AI Chat can be used with the AI credits included in your subscription or free trial.

AI Writer
What is AI Writer?

AI Writer is a repository of templates that can help you generate different types of content.

Which languages does AI Writer support?

AI Writer supports 25+ languages. Six of them, English, Spanish, French, German, Italian, and Brazilian Portuguese, are premium since we’ve used native datasets to train the AI models.

Which types of content can I generate with AI Writer?

You can generate almost any type of content. SEO blog articles, advertising copy, e-commerce product descriptions, social media captions, welcome e-mails, and much more.

How can I use AI Writer?

AI Writer can be used with the AI credits included in your subscription or free trial.

AI Art
What is AI Art?

AI Art offers a text-to-image and text-to-video AI models.

Which languages does AI Art support?

AI Art currently supports our premium languages only: English, Spanish, French, German, Italian, and Brazilian Portuguese.

Which types of content can I generate with AI Art?

You can generate high-quality and original images in just a few seconds. Moreover, you can create unique videos from a simple input, even though the generation of such output may take longer.

How can I use AI Art?

AI Art can be used with the AI credits included in your subscription or free trial.

Professional Writing Services
What are Professional Writing Services?

Professional Writing Services allow you to ask for content created by professional copywriters, translations by native speakers or AI generated content reviewed by proofreaders.

Which languages do Professional Writing Services support?

Professional Writing Services are available in six languages only: English, Spanish, French, German, Italian, and Brazilian Portuguese.

How can I use Professional Writing Services?

Professional Writing Services can be used by reloading your wallet. If you wish to know more about our prices, click here.

Which types of content can I ask with Professional Writing Services?

You can ask for any type of content, up to 1000 words.

How long will it take to get the piece of content or translation I ordered?

All orders are generally delivered within 2 working days. Sometimes it may take longer, up to 5 working days.

How much time do I have to accept the delivered piece of content or translation?

You have up to 4 days to accept your delivered piece of content or translation.

What happens if I don't like the delivered piece of content or translation?

You can ask for up to 3 corrections. If you’re not satisfied, you may also want to refuse your piece of content or translation. Each refusal will be reviewed and approved by Contents.com team.

AI Translation
What is AI Translation?

AI Translation is a machine translation type.

Which languages does AI Translation support?

AI Translation supports 25+ languages.

How can I use AI Translation?

AI Translation can be used with the AI credits included in your subscription or free trial.

Audio ↔ Text
What is Audio ↔ Text?

Audio ↔ Text is an AI model that allows you to convert written content into audio tracks (and viceversa).

Which languages does Audio ↔ Text support?

Audio ↔ Text supports 25+ languages.

How can I use Audio ↔ Text?

Audio ↔ Text can be used with the AI credits included in your subscription or free trial.


Billing & Payments

How much does Contents.com cost?

Contents.com offers two different pricing options. You can access our products by making a one-time recharge (minimum amount: 50€) or by activating a subscription on a monthly or yearly basis. If neither of these options works for you, get in touch with us: we will develop a solution tailored to your specific needs.

What is the difference between the monthly budget and the AI credits?

The monthly budget can be spent on Human and Hybrid tools, whereas the AI credits can be used exclusively for AI tools.
100 AI credits allow you to use an AI tool once.

 

Do AI Credits stack?

No, AI Credits do not stack. In the Basic plan you get 2000 AI Credits per month. If you still have AI Credits at the end of the month, they won’t be added to your balance the following month.

What is the Fair Usage Policy?

The Fair Usage Policy is a policy put in place to prevent misuse of our technology. We reserve the right to apply restrictions on users who exhibit patterns of system usage that exceed certain thresholds for extended periods of time.

Which are the payment methods?

If you wish to activate a subscription, you can only use your credit card. If you’d like to make a single wallet recharge, instead, you can also use PayPal.

 

How do I cancel my Contents.com subscription?

To cancel your subscription, log in to your account and click delete account. If you delete your account you will no longer be able to access Contents.com services and your data will be permanently erased.